How Fast Can You Get Promotional Products? Turnaround and Rush Orders

Standard turnaround

The production clock starts when you approve your digital proof, not when you first ask for a quote. On most products, production takes about 5 to 7 working days, and then the order ships. Overall, plan on about 1 to 2 weeks after proof approval.

Can you meet my event date?

Unless your event is tomorrow, most likely yes. Tell us your in-hands date at the start, the day you need the items in your hands, and we recommend products that can make it. Some products can be produced in just a few business days.

Why planning ahead pays off

• Better pricing. Standard production and ground shipping cost less than rush production and overnight delivery.
• More options. With more time, nearly the whole catalog is available, including items that take longer to make.
• Room for changes. Extra days give you time to review the proof carefully and fix anything before production.

Tips for tight deadlines

• Share your in-hands date and delivery address in your first message.
• Have your logo ready as a vector file (AI, EPS or PDF). See the logo artwork guide.
• Approve the proof quickly. Production cannot start until you do.
• Be flexible on the exact item. Pens, many tumblers and some awards often offer rush service.

See how ordering works for the full process.

Quick answers

Can you meet my event date?

Unless the event is tomorrow, most likely yes. More lead time means better pricing and more options and avoids rush charges and overnight shipping, but some products can be produced in just a few business days.

How long does production take?

Most products take about 5 to 7 working days of production after you approve the digital proof, plus shipping time.

Do rush orders cost more?

Sometimes. Rush production is available on many products, sometimes for an extra charge, and expedited shipping adds cost.